Complaint Statistics relating to Sexual Orientation and Gender Identity
(for the period 1 July 2006 – 30 June 2007)
1. Number of Complaints
| Complaints Received | 21 |
|---|---|
| Complaints carried forward from last year | -- |
| Total no. of complaints handled | 21** |
** Included 19 complaints about the decision of BA in respect of a TV programme concerning matters relating to homosexuality received in January and February 2007.
2. Status and Results of Complaints Handled
(as at 30 June 2007)
| Awaiting Complainants to Substantiate the Cases |
-- | ||
|---|---|---|---|
| Complaints Being Handled | -- | ||
| Not Pursuable | -- | Complainants did not want to continue | -- |
| Lack in Substance | 2 | ||
| No response from complainants | -- | ||
| No response from respondents | -- | ||
| Others | -- | ||
| Completed | 19*** | ||
| Total | 21 | ||
*** BA has replied directly to 7 complainants and the Unit has relayed BA's response to the remaining 12 complainants. The Unit has not received any follow-up request from the complainants to date.
3. Classification of Complaints Completed / Not Pursuable
| Nature | No. of Complaints |
|---|---|
| Government Departments / Public Bodies | 19 |
| Goods / Facilities / Services | -- |
| Recruitment / Employment | -- |
| Education | -- |
| Offensive Behaviors (verbally or in written format) | 1 |
| Media | 1 |
| Accommodation / Building Management | -- |
| Others | -- |
| Total | 21 |