Enquiries and Complaints Hotline
If you have experienced discrimination against your sexual orientation or gender identity in Hong Kong, or if you want some information on the subject - the Gender Identity and Sexual Orientation Unit's staff are pleased to hear from you or your representative. The hotline number is 2810-3205. Incoming calls during office hours will be received by the staff of the Unit.
| Monday to Friday : | 8:45 am – 6:00 pm |
| Saturday, Sunday and Public Holidays : | Closed |
Outside office hours, you may leave us your message and contact telephone number. Our staff will contact you on the next working day.
Enquiries and complaints may also be sent to us by fax: 2523-0565, email: gisou@cmab.gov.hk or by post: Gender Identity and Sexual Orientation Unit, 13/F, East Wing, Central Government Offices, 2 Tim Mei Avenue, Tamar, Hong Kong.
You may also submit your complaint using our standard Complaint Form.
You may refer to our Guide to Complaint Procedure to know more about the procedures for handling the complaints
- Guide to Complaint Procedure (pdf)
- Complaint Statistics relating to Sexual Orientation and Gender Identity
- for the period 7 July 2005 – 30 June 2006
- for the period 1 July 2006 – 30 June 2007
- for the period 1 July 2007 – 30 June 2008
- for the period 1 July 2008 – 30 June 2009
- for the period 1 July 2009 – 30 June 2010
- for the period 1 July 2010 – 30 June 2011
- for the period 1 July 2011 – 30 June 2012
- for the period 1 July 2012 – 30 June 2013
- for the period 1 July 2013 – 30 June 2014
- for the period 1 July 2014 – 30 June 2015
- for the period 1 July 2015 – 30 June 2016
- for the period 1 July 2016 – 30 June 2017
- for the period 1 July 2017 – 30 June 2018
- for the period 1 July 2018 – 30 June 2019
- for the period 1 July 2019 – 30 June 2020
- for the period 1 July 2020 – 30 June 2021
- for the period 1 July 2021 – 30 June 2022
- for the period 1 July 2022 – 30 June 2023